INDIVIDUAL GIVING MANAGER
Daly City, California

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ABOUT THE SETON MEDICAL CENTER AND FOUNDATION

Founded as Mary's Help Hospital in 1893 by the Daughters of Charity of St. Vincent de Paul, Seton Medical Center has provided medical care to the people of San Francisco and Northern San Mateo County for over a century. Its history is testimony of service in providing care and a compassionate environment for the sick, the poor and the underserved. This delivery of healthcare at Seton Medical Center is guided by a strong commitment to treating the whole person in body, mind and spirit.

Over the years, Seton Medical Center has evolved from a small city hospital into a major medical center. Today, the accredited, non-profit 357-bed facility, with more than 440 physicians, offers the most advanced surgical procedures, treatment options, and comprehensive healthcare services available. In addition to being recognized as one of the top 100 hospitals in the United States for cardiovascular services, Seton Medical Center offers exemplary medical, surgical, and specialty programs for spine care, orthopedics, and respiratory diseases. Seton also provides many programs and services aimed at creating a healthier community, such as the Northern California Diabetes Institute, and the RotaCare Clinic, which provides urgent care to those without health insurance. Together, the Daughters of Charity and Seton Medical Center's team of healthcare professionals provide quality healthcare so patients, their families, and the surrounding communities can enjoy happier, more productive, and healthier lives.

The SMC Foundation raises funds to support various programs at SMC. Care funds are established to help cover the costs of medical care for uninsured patients who cannot afford to pay for treatment. Weekly clinics provide free urgent care, X-rays, prescription drugs, immunizations, and healthcare referrals for patients with no health insurance. Charity care is intrinsic to the mission of the Daughters of Charity, and Seton Medical Center.

For more information about Seton Medical Center and the Foundation, please visit http://www.setonmedicalcenter.org/ and http://www.setonfoundation.org/.

POSITION OVERVIEW

The Individual Giving Manager oversees all aspects of the individual fund development program including: direct mail, online and social media fundraising, associate giving, special events, monthly pledge program, IHO/IMO giving, and car donations. The IGM builds and strengthens relationships with donors below the major donor level, in order to increase giving and expand the organization's donor base.

REPORTING RELATIONSHIPS

Reporting to the Vice President of Development, the Individual Giving Manager also works closely with the the Foundation Board of Directors and key volunteers as well as other Center representatives. The position does not supervise any staff.

RESPONSIBILITIES

* Direct Mail, Monthly Donor, Online Giving, Publication Giving:
- Work with the VP of Development and consultants to direct strategy, design and implementation of all solicitations to enhance and expand the number of donors and prospects through acquisition, renewal, sustaining and special appeal solicitations.
- Manage a detailed schedule of activities and ensure the appropriate review of copy and mailing list selection.
- Ensure that all reporting requirements related to contacts with fundraising firms and charitable registrations are met, as well as IRS regulations and FASB and GAAP.
- Manage the on-line giving program with the support of the Communications Department to increase online fundraising.
- Develop and implement initiatives to encourage new donors.
- Research, evaluate, and recommend upgrades to on-line giving technology, social media and other opportunities.

* Special Events:
- Plan special events in conjunction with Development Coordinator.
- Achieve revenue goals for events sponsorship.
- Work with event committees to meet event goals for ticket sales, etc.

* Gift Administration:
- Work with team of development staff who provide gift processing and gift recording for all donations.
- Prepare donor information for annual report, gift acknowledgment letters and receipts, including all cash and in-kind gifts.
- Assist with the development of annual goals, timelines, and measurables; provide on-going performance management and annual reviews.
- Attend and assist with special fundraising events and activities.
- Prepare and manage expense and revenue budgets for Annual Fund.

* Teamwork and Representation:
- Develop and maintain collaborative relationships with SMC associates, physicians, board members, donors, volunteers, and the community.
- Thoroughly understand SMC's mission and programs and serve as an enthusiastic advocate internally and throughout the community.
- Attend special events, promotions, and community functions as a representative of SMC.
- Provide quality customer service to clients, volunteers, and staff, while actively promoting SMC's mission, services, and programs.
- Ensure a safe work environment: follow all safety guidelines and model safe work practices.

REQUIRED QUALIFICATIONS

* Minimum five years experience successfully soliciting and securing major gifts
* Minimum seven years experience in nonprofit fundraising
* Superior writing, speaking, and listening skills
* Strong organizational skills with a propensity for detail
* Knowledge of moves management
* Results-driven approach
* Proven planning skills with a demonstrated ability to lead and manage
* Strong computer skills with experience in Word, Excel, and donor databases
* Sound judgment and the ability to exercise discretion with confidential information
* Bachelor's degree
* An appreciation for the role of faith-based organizations in healthcare

PREFERRED QUALIFICATIONS

* Experience in a hospital or healthcare setting
* Master's or higher degree
* Knowledge of Raiser's Edge

COMPENSATION

* Starting salary depends on experience.
* Position is eligible for full benefits package including: vacation and holiday pay, paid sick time, medical, dental, and vision insurance, life insurance, long-term disability, and a tax-deferred retirement plan.

TO APPLY

Please send letter of interest and resume to Pamela Cook, search coordinator at develsearch@gmail.com. We will respond to all applications.

Background screenings are required both before and after employment. SMC also requires a medical screening.

This is a brief job description and does not prescribe or restrict the tasks that may be assigned. The Seton Medical Center is an at-will employer.